Frequently Asked Questions
Everything you need to know about shopping with us
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to selected international destinations. Please enter your address at checkout to see if delivery is available to your region.
What should I do if I receive a damaged item?
Please contact our customer support team within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund immediately.